How long will my order take to arrive?

Shipping

All orders placed on Patagonia.com.au are shipped using Australia Post services. Orders are despatched from our Victorian distribution centre (VIC postcode 3030).

You can check Australia Post's delivery times here.

Orders placed on Patagonia.co.nz are shipped from our Australian VIC distribution centre, with DHL if Express. For any Standard Post, Omni Parcel is used. If your item needs to be shipped from a store, Australia Post International Express shipping is used. 

DHL NZ Express - 3 - 5 Business days

Omni NZ Standard - 8 - 14 Business days (Due to current COVID restrictions, please allow a further 7-10 business days)

All orders placed by 11am AEST Monday to Friday are normally despatched within 1-2 business days. Public holidays and high-volume times of year may cause a slight delay to regular processing.

Unfortunately due to COVID-19 Australia Post is extremely busy so scan events are minimal and we are experiencing extended delivery periods at the moment.

Please choose Standard shipping whenever possible for the least environmental impact.

For Holiday shipping, please order on or before;

Anywhere in Australia (except WA and NT):

Monday 13^th December 2021 for Parcel Post

Monday 20^th   December 2021 for Express Post

WA and NT:

Wednesday 8^th December 2021 for Parcel Post 

Wednesday 15^th December 2021 for Express Post

New Zealand; 

Standard Omni Parcel: Tuesday 30^th of November 2021 – 9am NZDT

Express DHL: Monday 20^th of December 2021 – 9am NZDT