All orders placed on Patagonia.com.au are shipped using Australia Post services. Orders are despatched from our Victorian distribution centre (VIC postcode 3030).
Orders placed on Patagonia.co.nz are shipped from our Australian VIC distribution centre, with DHL if Express. For any Standard Post, Omni Parcel is used. If your item needs to be shipped from a store, Australia Post International Express shipping is used.
DHL NZ Express - 3 - 5 Business days
Omni NZ Standard - 8 - 14 Business days (Due to current COVID restrictions, please allow a further 7-10 business days)
All orders placed by 11am AEST Monday to Friday are normally despatched within 1-2 business days. Public holidays and high-volume times of year may cause a slight delay to regular processing.
Unfortunately due to COVID-19 Australia Post is extremely busy so scan events are minimal and we are experiencing extended delivery periods at the moment.
Please choose Standard shipping whenever possible for the least environmental impact.