Can I return items to a Patagonia store?

Absolutely! Use our Store Locator to find a Patagonia-owned retail store near you.

Just bring your order number, invoice and original method of payment.

Please note: Patagonia stores cannot refund orders purchased with PayPal; instead, a merchandise credit will be issued. If you wish to have your PayPal refunded, please follow the return process found on the Returns and Repairs page.

Be advised: Authorized dealers like Macpac, Paddy Pallin, Myer, Universal, General Pants, etc... cannot accept returns of items purchased on patagonia.com.au.