Can I return items to a Patagonia store?

Absolutely! Use our Store Locator to find a Patagonia-owned retail store near you (Australia only).

Just bring your order number or invoice, and ensure the garment is in new condition with tags attached. Exchanges and store credits can be actioned in store for you.

Any online purchase refunds will be processed through your original payment method by head office, and the store staff can help facilitate this. 

Please be advised: Authorised dealers like Macpac, Paddy Pallin, Myer, Universal, General Pants, etc... cannot accept returns of items purchased on patagonia.com.au.