We do not set a time limit on returns, though we ask that returns for fit or colour be made in a timely manner and that items be kept in new condition with tags attached.
We accept both current season and discounted items for return.
Items purchased from a Patagonia retail store that are new and with tags attached can be exchanged, returned for a refund or a gift card by filling the Return Form and providing the receipt.
If items are purchased online at patagonia.com.au please go to our Free Returns Portal here.
Please note:
If the return is unable to be processed through these returns portals, please email contact@patagonia.com.au, who can assist with your return.
When items have been purchased from an authorised dealer please contact their store for return or exchange.
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