Patagonia products are designed to the highest standards of quality and functionality. If one of our products does not perform to your satisfaction, you may return it to us for repair, replacement, or refund. Damage due to wear and tear will be repaired at a reasonable charge.
While we believe our garments will last as long as possible, if something does go wrong, we are here to help.
Firstly, we recommend checking out some of these online resources:
• Product care guide
• Product care card
• Wetsuit care guide
• Learn how to repair your Patagonia gear from the folks at iFIXIT.
If you require your item to be assessed by our repairs team, please complete our Assessment Form and return it to us along with your garment.
We endeavour to complete repairs within 30 business days. You can find out more about commitment to repair and making stuff last through our Worn Wear initiative.